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Oracle Utilities Customer Care and Billing 2 Essentials
Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html
Brief Details
Following are the quick details related to the Oracle 1z0-562 Certification Exam
Number of Questions: 70 Questions
Exam Voucher: Candidates can purchase the exam vouchers on Oracle Education Portal. Voucher is valid for 6 months from the date of issue and is like a gift voucher which will get forfeited if not used within 6 months.
Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration.
Pass Score: 60%
Exam Price: $245 (USD) Price may vary for a country based on the localized currency rates
Exam type: Multiple Choice Questions
Exam Registration: Candidates willing to appear for the exam have to purchase the exam voucher. Post purchasing the voucher, the candidate can register for the examination on Oracle Education Portal
Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials
Exam Code: 1z0-562
Duration: 120 minutes
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Exam Content
The examination consists of 70 Questions. Candidates should score 60% to clear the examination.
Formats of Question
- Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.
- Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
Exam Duration
Candidates will have 120 minutes for attempting 70 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.
Exam Results
The Oracle 1z0-562 certification is a pass or fail examination and the candidate has to score a minimum of 60% to be termed as pass in the certification exam.
Candidates will receive an email with the result from Oracle within 30 minutes of completing the Certification exam. Exam results are also available on the CertView web portal and the candidate can visit the portal and login to the CertView account to view the exam results and get further details.
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Scope
This certificate verifies the fundamental knowledge to become an Oracle Utilities Customer Care and Billing 2 Certified Implementation Specialist ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
Oracle 1z1-562 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Use the Oracle Utilities Application Framework | - Business Objects
|
| Topic 2: Billing and Rate Processing | - Rate Structures
|
| Topic 3: Metering and Usage Management | - Meter Configuration
|
| Topic 4: Navigate the Oracle Utilities Customer Care and Billing User Interface | - Control Central
|
| Topic 5: Customer Information and Account Management | - Service Agreements
|
| Topic 6: Collections and Credit Management | - Collections
|
| Topic 7: Payments and Financial Processing | - Payment Processing
|
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