Training a whole team for certification? The PDF version doubles as teaching material — printable for classroom-style review and internal sessions. Pass4suresVCE supports that scenario with 130 verified practice questions for the CIS-HR exam.
ServiceNow CIS-HR Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Human Resources |
| Exam Number: | CIS-HR |
| Exam Price: | $150 USD |
| Related Certifications: | ServiceNow Certified System Administrator |
| Exam Format: | Multiple select, Multiple choice |
| Certificate Validity Period: | 2 years (requires recertification) |
| Available Languages: | English |
| Real Exam Qty: | 60-70 |
| Exam Duration: | 120 minutes |
| Passing Score: | 70% |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored exam through ServiceNow exam vendor (PSI) |
| Pre Condition: | ServiceNow Certified System Administrator certification is strongly recommended |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification/certified-implementation-specialist/hr.html |
ServiceNow CIS-HR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Designer Integration | 25% | - Integration with HCM Systems - Configurable Workspace Integration - Employee Readiness using Workforce Dimensions |
| Employee Record Management | 20% | - Employee Data Model - Employee Documents and Signatures - Onboarding/Offboarding Processes - Employee Service Center |
| HR Case Management | 25% | - HR Case Creation and Assignment - HR Case Lifecycle - Case Templates and Quick Actions - HR Case Metrics and Reporting |
| Core Configuration | 30% | - HR Service Catalog Configuration - HR Document Generation - HR Service Administration - Virtual Agent for HR |
CIS-HR Exam FAQ
None that matter: downloads are unlimited and there is no meter on usage time, so you can reinstall the engine and practice with the CIS-HR questions as often as you need. The software runs on Windows with a standard Java environment and simulates the real exam scenario session after session.
The ServiceNow Certified Implementation Specialist-Human Resources exam contains 60-70 questions, and you will have 120 minutes minutes to complete them. Unlimited practice sessions are what make this pacing feel natural by exam day.
This package includes 130 practice questions for the ServiceNow Certified Implementation Specialist-Human Resources exam. Every answer is verified by an experienced team of experts, so you can trust what you study.
ServiceNow Certified System Administrator certification is strongly recommended
You can confirm the current eligibility requirements on the official CIS-HR exam page before you register.
The ServiceNow Certified Implementation Specialist-Human Resources exam requires a score of 70% to pass, and the official registration fee is $150 USD. Budgeting for both the fee and solid preparation avoids paying twice.
Yes. The PDF version works well as training and teaching material: print it for classroom sessions, share it across a certification study group, or use it as handout content during internal courses. Many company buyers choose this version for exactly that purpose, and printing is unlimited.
The ServiceNow Certified Implementation Specialist-Human Resources practice questions are organized around the official exam objectives. Key topics include:
- Core Configuration (30%)
- HR Case Management (25%)
- Employee Record Management (20%)
Team training sessions can follow this topic list to keep everyone on the same page.
ServiceNow Certified Implementation Specialist-Human Resources Sample Questions:
In terms of bulk cases, what Status label is given to a User that no longer matches the criteria defined in User Segments?
- A. Excluded
- B. Included
- C. Duplicate
- D. Inactive
Correct Answer: A 🗳️
Explanation: Only visible for Pass4suresVCE members. You can sign-up / login (it's free).
Using the base HRSD configuration with no integrations, when the subject person electronically signs an HR document or PDF document, the signature is saved as what?
- A. a digital certificate
- B. a digital signature
- C. a digital key
- D. a picture of the signature that is added to the document
Correct Answer: D 🗳️
Explanation: Only visible for Pass4suresVCE members. You can sign-up / login (it's free).
When does the platform assign a Client Role to a user?
- A. When a User record is created for the employee
- B. Client Roles must be manually added to each employee record
- C. Client Roles are automatically added with Group membership
- D. When an HR Profile is created or modified for the employee
Correct Answer: D 🗳️
Explanation: Only visible for Pass4suresVCE members. You can sign-up / login (it's free).
You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that a new button on the HR case, created using the Link Generator application, is not displaying the appropriate web page. Instead, they get a Page Not Found error. You have verified that the Link configuration and script are both accurate. What else must be done to allow the Link to work?
- A. You must create a custom ACL to allow the link to work
- B. The Status of the associated record on the Application Restricted Caller Access list must be set to Denied
- C. The Status of the associated record on the Application Restricted Caller Access list must be set to Allowed
- D. You must change Scope for the link to work
Correct Answer: C 🗳️
Explanation: Only visible for Pass4suresVCE members. You can sign-up / login (it's free).
Which ServiceNow security feature allows access to applications and modules?
- A. User Authentication
- B. Scoped Application
- C. Roles
- D. Simple Security
Correct Answer: C 🗳️
Explanation: Only visible for Pass4suresVCE members. You can sign-up / login (it's free).
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