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Salesforce Slack-Dev-201 Exam Syllabus Topics:

Salesforce Certified Slack Developer Sample Questions:

Question 1

You are developing a Slack app for team meetings and scheduling.
To enhance the user experience in line with Slack's design principles, what feature should your app include?

A. An interactive poll for team members to vote on preferred meeting times within Slack
B. Frequent reminders to team members about upcoming meetings every hour
C. Automatic redirection to an external calendar app for all scheduling activities
D. A feature that automatically schedules meetings based on team members' Slack activity

Question 2

When integrating a Slack app for team collaboration, what approach aligns best with Slack's goal of a more productive work environment?

A. A feature that allows team members to voluntarily share progress updates in a dedicated project channel
B. The app automatically posts hourly updates on team progress in the main channel
C. A requirement for all team members to post individual updates in the main channel at the end of each day
D. The app sends direct messages to managers with hourly progress reports of their team members

Question 3

In the context of the Enterprise Grid Sandbox, what should developers consider when testing their Slack apps?

A. The Sandbox provides an isolated testing environment that mimics the production setup of Enterprise Grid without impacting actual users or data
B. The Sandbox environment restricts the use of APIs, limiting the scope of testing
C. Changes made in the Sandbox are automatically synchronized with the live Enterprise Grid environment
D. All data and configurations in the Sandbox are persistent and will be directly transferred to the live environment upon deployment

Question 4

When is the use of the Slack Admin API most beneficial for a Slack workspace administrator?

A. When creating a centralized system for managing workspace settings, such as channel creation and app installations, across multiple workspaces in an organization
B. To implement a feature within a Slack app that translates messages into different languages in real-
C. To customize the layout and interface of the Slack workspace for each user
D. For tracking the number of messages sent by each user to encourage more active participation in the workspace

Question 5

A company wants to integrate their customer service platform with Slack so that every time a new customer service ticket is created, the customer support team is notified.
What is the most appropriate Slack feature to use for this integration?

A. Create a bot to periodically check for new tickets and post updates
B. Implement incoming webhooks to automatically post new ticket alerts in a dedicated support channel
C. Use direct messages to notify individual team members of each new ticket
D. Utilize slash commands for support staff to check for new tickets

Solutions: