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Microsoft 074-338 Exam : Lync 2013 Depth Support Engineer Exam

074-338 actual test
  • Exam Code: 074-338
  • Exam Name: Lync 2013 Depth Support Engineer Exam
  • Updated: Sep 02, 2025
  • Q & A: 114 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes Microsoft Lync Server 2013. All users are members of an Active Directory Domain Services (AD DS) domain. All users are using the Global client policy. AddressBookAvailability is set to WebSearchOnly. For some users in Active Directory, you change the attributes that relate to title and department. You discover that these attributes are not reflected in the users' contact cards in Lync 2013. You need to update the Lync address book immediately to reflect the changes you made. What should you do?

A) Run the Update-CsUserDatabase cmdlet.
B) Change the Global Client Policy to use WebSeachandFileDownload.
C) Run the Update-CsAddressBook cmdlet.
D) Run the Set-CsClientPolicy-Identity Global-EnableExchangeContactSync $true cmdlet.


2. Your customer's company has a main office and five branch offices located in different cities. Your customer has a Microsoft Lync Server 2013 datacenter configured with Enterprise Voice at the main office. The customer has deployed a Survivable Branch Appliance (SBA) at the first branch office and connected it to a public switched telephone network (PSTN) by using a Tl trunk line provided by your service provider. The gateway is configured to use fully qualified domain names (FQDNs). All functionality has been tested by using pilot users at the branch office. The customer reports that they tested branch isolation by disconnecting the wide area network (WAN) from their branch office and making an outbound call. The call was successful. Next, they made an inbound call to the branch office and the call failed. To troubleshoot the issue, you begin a trace of IncomingAndOutgoingCalls by using centralized logging, and make an inbound call. You open the log in snooper and search for incoming calls with the phone number from which you are calling. You do not find any messages. You open the syslog from the gateway side of the SBA and discover that messages are sent to the Lync Mediation server pool, but no responses have been received. You connect the WAN from the branch office and make an inbound call. The call is successful. Your investigation suggests that there is a configuration error on the Gateway side of the SBA. You need to identify the configuration error that causes inbound calls to fail. What should you check?

A) Dynamic Host Configuration Protocol (DHCP) options on the branch DHCP server
B) DNS settings on the gateway
C) The domain controller at the branch office
D) Route settings of the gateway


3. You support a customer's Microsoft Lync Server 2013 environment. Your customer has granted User1 Conferencing Policy A, and User2 Conferencing Policy B.
When User2 joins a video conference that is hosted by User1, User2 sees only a single video window, while other users who are joined to the same conference see up to five concurrent video streams. You need to configure the environment to allow User2 to view multiple concurrent video streams. You need to achieve the goal with the fewest changes to the environment. Which cmdlet should you run?

A) Get-CSConferencingPolicy -Identity 'Conferencing Policy B' | Set- CSConferencingPolicy - EnableMultiViewJoin $True
B) Set-CSCIientPolicy - EnableMediaRedirection STrue
C) Get-CSConferencingPolicy -Identity 'Conferencing Policy B' | Set- CSConferencingPolicy - AllowMultiView STrue
D) Set-CSCIientPolicy - EnableFullScreenVideo $True


4. You administer Microsoft Lync Server 2013 Enterprise servers in your company network. Your network environment includes the following:
-A single Front End Server named Lync2013FE
-A single Back End Server named Lync2013BE
-An Edge Server named Lync2013Edge You delegate the CsServerAdministrator role to User1. You want User1 to manage installation and deployment of device updates for Lync 2013 devices. User1 fails to import a device update package on the Lync 2013 server due to insufficient permissions. You need to ensure that User1 has the minimum permissions required to install and manage updates for Lync devices. What should you do?

A) Assign User1 the CsVoiceAdministrator role.
B) Grant User1 membership to the RTCUniversalServerAdmins group.
C) Grant User1 membership to the RTCUniversalUserAdmins group.
D) Assign User1 the CsLocationAdministrator role.


5. You support a customer whose network environment includes Microsoft Lync Server 2013 with Enterprise Voice. Your customer enables centralized logging on the Lync servers. According to your customer, a user has reported that when she attempts to dial out to a public switched telephone network (PSTN) number, she receives the following message: "Your organization does not support calling this number." You confirm that the user is configured to use Enterprise voice and that other users are successfully making and receiving calls. Within the captured logs from the affected user, you view the following message: "SIP/2.0 403 Forbidden." The Microsoft Lync 2013 control panel displays the following information:

You need to ensure that the user is able to dial out to PSTN. What should you do?

A) Contact the Session Initiation Protocol (SIP) provider.
B) Open port TCP/5061 inbound on the Mediation Server.
C) Change the associated normalization rule in the dial plan policy to match: ^(\d(11))$, Translation pattern +$1.
D) Change the voice policy for this user to < North America > for PSTN usage association.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: B
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: D

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