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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:
1. How do today's customers interact with a brand?
A) Customers expect the brand to provide a seamless and consistent cross-channel
experience.
B) Customers are increasing using only a single channel for all their interactions.
C) None of the above.
D) Customers expect a dedicated and independent system for each channel for more focused service.
2. What product(s) from the IBM Sterling Configure Price Quote (CPQ) bundle are required to provide product configurator capabilities through a Web Channel?
A) All the products of the IBM Sterling CPQ bundle.
B) IBM Sterling Configurator add-on to WebSphere Commerce.
C) IBM Sterling Configurator Order Management add-on.
D) The channel usage does not determine what products of the IBM Sterling CPQ bundle are needed.
3. IBM Sterling Order Management was built for multi-enterprise business processes in which of the following business models?
A) B2B, B2C, B2B2B, B2B2C
B) B2B, B2C
C) B2C
D) B2B
4. In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?
A) Service
B) Buy
C) Sell and Service
D) Market
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B |



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