Salesforce Plat-UX-101 Exam : Salesforce Certified Platform User Experience Designer

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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. Which elements of visual design should be used to better translate style and branding guidelines?

A) Typography, Color, Imagery
B) Wireframes, Personas, Blueprints
C) Sketching, Wireframes, Storyboards

2. A Sales team is having trouble interacting with Contact records in Sales Cloud. They cannot find the information they need, and many of the visible record fields are not relevant to sales activities. On top of that, they complain the page load time is very long.
Which approach should be recommended to improve their experience?

A) Run the Salesforce Optimizer App to identify fields not in use.
B) Move all unused fields to a separate section at the bottom of the page.
C) Implement In-App Guidance to help users focus on the most important fields.

3. A UXDesigner is asked to design a new application built on Salesforce.
What should be their first step?

A) Create branding sets for each audience using Experience Builder.
B) Become familiar with theSalesforce Lightning Design System (SLDS) component blueprints.
C) Find and review relevant AppExchange packages.
D) Design a series of custom web component for the app.

4. A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.
Which business outcomes represent these values?

A) Economic growth, greater market share, and less employee turnover
B) Inclusive recruitment, lower market share, and less employee turnover
C) Critical investing, more employee turnover, and greater market share

5. Cloud Kicks has asked its UX Designer to optimize Salesforce to help the IT help desk team quickly resolve the team's queued Cases.
What Salesforce-based approach should be recommended to quickly show the appropriate cases to IT help desk team members?

A) Add a Case inbox component to the page configured to show assigned and open cases.
B) Add a List View component to the home page configured to show a custom list view filtered to show assigned and open cases.
C) Add a Case Assignment component to the team's home page configured to shown cases assigned to the logged in team member.

Solutions: