Avaya 78202T Exam : Avaya IP Office™ Platform Support Online Test

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Avaya 78202T Exam Syllabus Topics:

Avaya IP Office™ Platform Support Online Test Sample Questions:

Question 1

If calls into IP500 V2 are not ringing to the expected user, which statement accurately describes how to validate call routing?

A. Capture a System Monitor trace and escalate to Avaya for analysis.
B. Wait until the system is idle and place test calls to listen to the ringing phone.
C. Use Customer Call Status (CCS) to see the user to which the call is ringing.
D. Use the System Status Application (SSA) to see the user to which the call is ringing.

Question 2

Which of the following is the correct method to find the IP address of an IP extension in the IP Office?

A. Use the Extension Summary in SSA.
B. Look on the label on the underside of all IP Phones.
C. Use ARP from your PC.
D. Use Monitor to reset the telephone, and watch it get a new DHCP address.

Question 3

A customer using Voicemail Pro wants to retrieve information left by the caller through a web interface.
Which Voicemail Pro feature can the technician suggest?

A. Auto Attendant
B. Looped Announcement
C. Avaya Contact Recorder
D. Campaign
E. Voicemail Collect

Question 4

To grant a user access to the System Status Application (SSA) tool for system monitoring and troubleshooting, which security group must the user be a member of?

A. Installation group
B. Administration group
C. Maintenance Administrator group
D. Admin System group

Question 5

What is the required feature of the web browser to access Web Voicemail, which poses potential security risks due to its ability to execute arbitrary code?

A. JavaScript disabled
B. ActiveX
C. VoiceMail Plug-In enabled
D. Adobe Reader installed

Solutions: