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Salesforce CRT-261 Exam Reference
CRT-261 Exam topics
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- Industry Knowledge 22%
- Interaction Channels 9%
- Integration and Data Management 6%
- Knowledge Channels 9%
- Service Cloud Solution Design 19%
- Contact Center Analytics 5%
- Implementation Strategies 19%
- Case Management 11%
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Salesforce CRT-261 Exam Syllabus Topics:
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What is the duration of the CRT-261 Exam
- Length of Examination: 105 minutes
- Format: Multiple choices, multiple answers
- Number of Questions: 60
- Passing Score: 67%
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