Salesforce Certified Platform User Experience Designer : Plat-UX-101 Exam

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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

Question 1

A UX Designer at Cloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.
How should the designer help mitigate pushback from developers?

A. Work together on setting up UX Indicators.
B. A Share research notes from previous projects with them.
C. Get buy-in from the development lead first and let them persuade others.

Question 2

A UX Designer wants to explore sample code for Lightning components and see how changing to code affects the visual appearance in real time, without deploying any code to a Salesforce org.
Whichtwo resources should help accomplish this?
Choose 2 answers

A. Lightning Design System Website
B. Lightning Web Component Recipes App
C. Develop Center's Lightning Component Library
D. Local Development Server

Question 3

Cloud Kicks wants to use Paths for onboarding its sales representatives.
Which Path feature should be used to add onboarding value?

A. Actions and recommendations component
B. A Key fields to complete before next Path stage
C. Integrated buttons to automate approvals

Question 4

Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot canresolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.
Which additional element(s) would be essential?

A. Voice and tone planning
B. User interface planning
C. Onboarding planning
D. Training and support planning

Question 5

Cloud Kicks (CK) has already identified its user personas. The UX Designer wants to synthesize what CK knows about the users so that a shared understanding is created with the rest of the organization.
Which tool should be used to share this insight?

A. Empathy Map
B. Full Recorded Interviews
C. Heuristic Review
D. A/BTesting

Solutions: