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IBM 000-018 Exam : IBM Tivoli Service Request Manager V7.1 Implementation

000-018 actual test
  • Exam Code: 000-018
  • Exam Name: IBM Tivoli Service Request Manager V7.1 Implementation
  • Updated: Aug 28, 2026
  • Q & A: 170 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

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IBM 000-018 Exam Syllabus Topics:

SectionObjectives
Topic 1: Service Request Manager Architecture and Concepts- ITIL-based Service Desk and Service Request Processes
- Overview of Tivoli Service Request Manager Components
Topic 2: Integration and Management- Managing Languages and Search Support
- Integrating with Other Tivoli Products
Topic 3: Installation and Configuration- Planning Installation Requirements
- Configuring Best Practices Content and Sample Data
- Installing Service Request Manager V7.1

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