Pass4suresVCE C-C4H520-02 dumps & SAP Certified Application Associate Sure Practice with 100 Questions
New C-C4H520-02 Exam Questions| Real C-C4H520-02 Dumps
SAP C-C4H520-02 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Smartforms > 12% | Explain the features of Smartforms module and locate /create templates. |
| Business Rules < 8% | Know the advantages of using business rules and how to use them along with some use cases. |
| Workforce management > 12% | Outline the features of Workforce Managment and know how to create and assign a service call. |
| Integrations < 8% | Explain the basic concepts of integration between SAP Fiend Service Management and other products and end to end process flow |
| Customer Self Services via Core Now < 8% | Explain the entire end to end execution steps starting from consumer self-service to generate a service call and executing on it. |
| Master Data Management 8% - 12% | Explain all the components of Master Data Managment and know how the data model is used within SAP Fiend Service Management. |
| Administration: Permissions and Configurations 8% - 12% | Know the basic features of administartion modules and where to access company settings, business rules and permission settings. |
| Mobile SAP Field Service Management application > 12% | Explain the features of mobile Field Service Management application and know how to accept, execute and close a service call. |
| Analytics and Reports 8% - 12% | Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes. |
| SAP Field Services Management and SAP Service Cloud < 8% | Describe how SAP Fiend Service Management fits into SAP Service Cloud and basic functionalities of SAP Field Service Management. |
| Crowd Workforce < 8% | Explain the basic concept of Crowd service and the benefits it brings into SAP Fiend Service Management. |
C-C4H520-02 Exam Certification Details:
| Cut Score: | 61% |
| Level: | Associate |
| Duration: | 180 mins |
| Sample Questions: | SAP C-C4H520-02 Exam Sample Question |
| Languages: | English |
| Exam: | 80 questions |
NEW QUESTION 20
Which web service is used when integrating FSM? Choose the correct answer.
- A. SOAP
- B. XML-RPC
- C. REST
- D. R2D2
Answer: C
NEW QUESTION 21
You are an administrator responsible for maintaining settings at account and company level. Which of the following settings would you maintain in company level? Note: There are 2 correct answers to this question.
- A. Password Policy
- B. Screen Configurations
- C. User Groups
- D. Business Rules
Answer: B,D
NEW QUESTION 22
In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience? Note: There are 2 correct answers to this question.
- A. Workforce management
- B. Mobile Field service execution
- C. Parts Logistics
- D. Customer Feedback Management
Answer: B,D
NEW QUESTION 23
Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.
- A. Monitor the Execution Stage
- B. Record the Progress of the Incident
- C. Scan a QR Code
- D. Assign parts to the incident
- E. Record the incident via the website
Answer: A,C,E
NEW QUESTION 24
Which Actions are available for a Service Techncian with in an activity report? Note: There are 3 correct answers to this question.
- A. Create Equipment
- B. Send as E-mail
- C. Edit Business Partner
- D. Add Smartform
- E. Create Effort
Answer: A,D,E
NEW QUESTION 25
What format is used for API Exchange? Choose the correct answer.
- A. JSON
- B. XSD
- C. HTML
- D. XML
Answer: A
NEW QUESTION 26
What object corresponds to the service call in ERP? Choose the correct answer.
- A. Quotation
- B. Sales Order
- C. Service Contract
- D. Service Order
Answer: D
NEW QUESTION 27
How are Labels used within the Smart forms and Feedback Module? Choose the correct answer.
- A. To identify the elements in the smart form.
- B. To act as a reference for generating a Smart form Report
- C. To Filter the list of Smart forms.
- D. To add a label to be used as reference by the Field Engineer
Answer: C
NEW QUESTION 28
Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.
- A. Quotation
- B. Efforts
- C. Expenses
- D. Mileage
- E. Worktime
Answer: B,C,D
NEW QUESTION 29
What is mandatory to fill when creating a smart form? Choose the correct answer.
- A. Label
- B. Version
- C. Category
- D. Revision
Answer: C
NEW QUESTION 30
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.
- A. Import Queries
- B. Import Report Templates
- C. Use Pre-assembled Reports
- D. Use Pre-assembled queries
Answer: B,D
NEW QUESTION 31
When an existing template has been modified and released, what options to be given to the users?
Note: There are 2 correct answers to this question.
- A. Deactivate Other versions
- B. Export other versions
- C. Reactivate other versions
- D. Delete other versions
Answer: A,D
NEW QUESTION 32
What can you do using the data loader in the Master data module? Note: There are 3 correct answers to this question.
- A. Delete data records
- B. Read Data Records
- C. Merge Data Records
- D. Overwrite data records
- E. Create data records
Answer: C,D,E
NEW QUESTION 33
What are the key advantages of utilizing the SAP Field Service managementSelf-Service? Note: There are
2 correct answers to this question.
- A. QR code scanning helps you to easily identify the affected Appliance
- B. Interactive Dialogue using AI chatbot allows for No touch service scenarios
- C. Online capabilities help you to capture electronic signatures
- D. Smart forms help you structure your service processes
Answer: A,B
NEW QUESTION 34
What configuration is necessary for Reserved material in mobile? Note: There are 2 correct answers to this question.
- A. Delete
- B. Update
- C. Read
- D. Create
Answer: B,C
NEW QUESTION 35
What is the purpose of visibility condition in Smartforms? Note: There are 2 correct answers to this question.
- A. It is used to change smartform mode from development tab
- B. It is used to hide a smartform from the mobile devices
- C. It is used to hide specific elements
- D. It is used to hide specific chapters
Answer: C,D
NEW QUESTION 36
As a technician, you want to complete multiple activities, which processes allows you to do that in SAP Field Service management Mobile App? Choose the correct answer.
- A. Save Efforts
- B. Standard Checkout
- C. Complete Smartform
- D. Group Checkout
Answer: D
NEW QUESTION 37
What does a report template contain? Note: There are 3 correct answers to this question.
- A. Images
- B. Output Templates
- C. Style Files
- D. Translation Files
- E. Integration files
Answer: A,C,D
NEW QUESTION 38
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SAP C-C4H520-02 Exam Description:
The "SAP Certified Application Associate SAP Field Service Management 2005" certification exam validates that the candidate possesses the fundamental and core knowledge required of the application consultant profile. This certification proves that the candidate has an overall understanding and functional configuration skills to participate as a member of an SAP Field Service Management project team in a mentored role. This certification exam is recommended as an entry level qualification.
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