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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance, Troubleshooting & Recovery | 15% | - Backup, restore and disaster recovery - Fault isolation and resolution - Monitoring and logging |
| Topic 2: Avaya Aura Core Components | 25% | - System Manager - Session Manager - Communication Manager - Media Server and Gateways |
| Topic 3: Call and Message Flows | 20% | - SIP trunking and interworking - Call routing and session management - Registration and authentication |
| Topic 4: Fundamental Voice Network Processes & Standards | 20% | - SIP protocol fundamentals - QoS and voice quality - RTP/media streams |
| Topic 5: Avaya Aura Core Architecture | 20% | - Deployment models - Component roles and interactions - System architecture overview |
Avaya Aura® Core Components Support Certified Sample Questions:
How can you obtain a list of Avaya Aura Communication Manager (CM) alarms that have been raised today, including previous alarms that are no longer active using CM SAT?
- A. Execute the display alarms previous command and hit F3.
- B. Execute the display alarms command, then change the 'Historical ?' field from N to Y and hit F3.
- C. Execute the display alarms command, then change the 'Previous ?' field from N to Y and hit F3.
- D. Execute the display alarms command, then change the 'Resolved ?' field from N to Y and then hit F3.
- E. Execute the display alarms active command and hit F3.
Correct Answer: C 🗳️
Which five statements about media-processing resources (DSPs) are true? (Choose five.)
- A. If a direct media path cannot be established between two IP endpoints, the call will fail from release 7.0.
- B. CM can use DSP resources for features such as conferencing, music-on-hold, and voice messaging.
- C. Two-party calls originated by H.323 stations, trunks, or media gateways, and terminated by SIP stations or trunks, cannot shuffle.
- D. SIP-SIP two-party calls will always use SIP Direct Media if Communication Manager (CM) is configured to do so.
- E. Two-party calls originated by SIP stations or trunks, and terminated by H.323 trunks, media gateways, or other vendors' H.323 stations, will typically shuffle if CM is configured to do so.
- F. H.323-H.323 two-party calls will always shuffle to establish a direct media path if CM is configured to do so.
- G. SIP-SIP multi-party calls will shuffle to establish a direct media path if CM is configured to do so.
Correct Answer: A,B,C,D,F 🗳️
An IP (AST) user 1011111 and H.323 user 1011711 share a common Communication Manager (Evolution) server. Given the following actions:
CM will negotiate the codec for the H.323 endpoint based on CM configuration.
Session Manager verifies SIP user 1011111 in the registry and authenticates it. After authenticating the SIP user, Session Manager checks the SIP user's profile for sequence applications and routes the request to Communication Manager.
Communication Manager performs feature processing and terminates the call to the H.323 endpoint. If SIP user 1011111 calls H.323 user 1011711, in which order will these actions take place?
- A. 4, 2, 1, 3
- B. 4, 2, 3, 1
- C. 4, 3, 2, 1
- D. 2, 4, 1, 3
- E. 3, 4, 2, 1
Correct Answer: B 🗳️
Which two methods are used to obtain Avaya Aura Communication Manager (CM) software version information? (Choose two.)
- A. In Linux, issue the software version show.command.
- B. In CM SMI, navigate to Administration > Server Maintenance > Server > Software Version.
- C. In CM SAT, issue the display software version. command.
- D. In Avaya Aura System Manager (SMGR), navigate to Services > Inventory > Managed Elements.
- E. In Linux, issue the swversion. command.
- F. In CM SAT, issue the list software version. command.
Correct Answer: B,E 🗳️
When a 96xx telephone with SIP firmware boots up, it goes through a number of steps. These steps include:
Phone Registration.
Download PPM.
Obtain IP Address and Utility Server address from DHCP Server.
Check if firmware upgrade is required and download 46xxsettings.txt file.
Send Subscribe (avaya-cm-feature-status) to Avaya Aura Communication Manager (CM) via Avaya Aura Session Manager (SM).
What is the correct sequence of these steps?
- A. 3, 4, 1, 5, 2
- B. 3, 4, 2, 1, 5
- C. 4, 3, 1, 2, 5
- D. 3, 1, 5, 1, 2
- E. 3, 5, 1, 2, 4
- F. 5, 3, 1, 2, 4
Correct Answer: A 🗳️
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