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BlackBerry 10 Support Specialist : BCP-240 Exam

BCP-240 actual test
  • Exam Code: BCP-240
  • Exam Name: BlackBerry 10 Support Specialist
  • Updated: Jul 16, 2026
  • Q & A: 100 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

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BlackBerry BCP-240 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshooting & Maintenance25%- Software updates and OS upgrades
- Diagnosing common issues
- Performance and connectivity fixes
Topic 2: Device Deployment & Configuration35%- Network and connectivity setup
- Initial setup and provisioning
- BlackBerry Link and backup/restore
Topic 3: BlackBerry 10 Architecture & Components15%- BB10 OS fundamentals
- Hardware and software components
Topic 4: Application & Content Management15%- Installing, updating and removing apps
- BlackBerry World and BlackBerry World for Work
Topic 5: BES 10 Integration & Management20%- Connecting to BlackBerry Enterprise Service 10
- Policy enforcement and user accounts
Topic 6: Security & Connectivity15%- VPN, Wi-Fi, Bluetooth and cellular settings
- Encryption and permissions

BlackBerry 10 Support Specialist Sample Questions:

1. How can a custom ringtone be configured for a contact?

A) Contacts-> Select Contact-> Edit-> Phone Ring Tone
B) Contacts-> Select Contact-> Edit-> Custom Ring Tone
C) Setting -> Notifications -> Contacts -> Phone Ring Tone
D) Setting -> Notifications -> Contacts -> Custom Ring Tone


2. By Default, how many devices can a single user activate to one given account?

A) Two
B) Five
C) One
D) Ten


3. A customer has enabled Developer mode on the BlackBerry 10 (BB10). The customer connects the device to a computer and is unable to access the BB10 to load the custom BB10 application. What is the most likely cause for this?

A) The assigned Developer Mode IP address is conflicting with an already present IP address on the network to which the attached computer has a network connection.
B) The USB driver was not initialized properly and the BB10 does not present all available interfaces, which prevents the operating system from detecting the Developer Mode IP Address.
C) The BlackBerry Network Device driver was not installed and the USB connected BB10 does not present its IP Address specified to the operating system of the attached computer.
D) The USB dhver is not the correct version and needs to be updated to a version that contains the kernel mode driver that allows Developer Mode access.


4. A user receives a new BlackBerry and can no longer use the Hands Free option in their car. Which of the following connections would allow this user to connect a BlackBerry to the software in a car?

A) Accounts
B) Security and Privacy
C) Bluetooth
D) Media Sharing


5. What can be pushed by the BlackBerry Device Service (BDS) which will configure and automate the work email setting on the BlackBerry Tablet/smartphone?

A) An email profile
B) Software Configuration
C) An IT policy rule
D) Outlook for Blackberry Tabled smartphone


Solutions:

Question # 1
Answer: A
Question # 2
Answer: D
Question # 3
Answer: C
Question # 4
Answer: C
Question # 5
Answer: A

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