Salesforce Consumer Goods Cloud Accredited Professional : AP-204 Exam

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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Acme Technologies is a Tier-1 provider selling fixed line Internet and TV services. In order to optimize the shipping of modems and set-top boxes (STBs), they are requesting a single call to the shipping fulfillment system, which combines all devices that need to be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage since they have a large customer base.
Which decomposition pattern fits their requirements?

A) Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the modem and STB products to 'Downstream Order Item'.
B) Decompose modem and STB products into one Customer Facing Service (CFS) technical product using M:1 decomposition pattern. Set Scope field on the modem and STB products to 'Account'.
C) Decompose modem and STB products into one Customer Facing Service (CFS) using M:1 decomposition pattern. Set Scope field on the technical product definition to 'Account'.
D) Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the CFS technical product to 'Downstream Order Item'.

2. Which Three actions should a System Admin perform to set up a survey assessment task in the Consumer Goods Cloud?

A) Create a Retail Store KPI record of 'Survey Type'
B) Define an Assessment Task Definition of type 'In-Store Survey'
C) Define Assessment Indicator Definition to capture within survey
D) Generate survey invitations for the retail store 'Primary Contact'.
E) Create a Survey record using Salesforce survey application

3. GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location

A) Sales Rep Performance
B) Account Insight
C) Sales Manager- Territory Performance
D) White Space Analysis

4. Universal Containers is using Communications Cloud for their B2B use cases. They have an integration with a legacy stack that will handle network provisioning and billing. As part of their Order Management process they have to send the customer data to the legacy app, which in turn provisions billing.
What should a Consultant recommend to make this callout easier to configure, easier to maintain, and performant?

A) Create a custom integration adapter to fetch the customer info and pass it to the payload that will be sent to the external application.
B) Model the customer data to Technical Products along with other Products and Services and create Decomposition relationships accordingly to send the right information within the callout tasks.
C) Model the customer data as fields on Order and pass the fields along with the other attributes to the payload.
D) Model the customer data as multi picklist attributes within the cart and create Decomposition relationships accordingly to send the right information within the callout tasks.

5. When creating a new page for the Consumer Goods Cloud mobile application, what components are available to be added?

A) Quip Documents, Einstein Predictions, and Custom Object Task List
B) DEX Electronic Data Interchange(EDI), Custom Object Task List, and Customer Onboarding
C) Quip Documents, Einstein Predictions, and Price Optimization
D) DEX Electronic Data Interchange(EDI), Price Optimization, and Customer Onboarding

Solutions: