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IBM C9020-460 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation and Support Overview | 15% | - Service and support options - Basic architecture and connectivity - Migration and upgrade paths |
| Topic 2: Sales and Solution Concepts | 25% | - Customer requirement gathering and qualification - TCO and ROI analysis - Competitive positioning and differentiation |
| Topic 3: IBM Midrange Storage Portfolio | 40% | - IBM Spectrum Storage software - IBM SAN Volume Controller (SVC) - IBM FlashSystem midrange offerings - IBM Storwize family solutions |
| Topic 4: Solution Features and Benefits | 20% | - Data protection and replication - Cloud integration and hybrid cloud - Virtualization and storage efficiency |
IBM Midrange Storage Sales V2 Sample Questions:
1. A cost-conscious customer has a two-year-old VNX5300 with 20 TB data, but needs more capacity. The customer plans to install a new database that requires fast access and a separate I/O group.
Which IBM solution should the sales specialist offer at the lowest cost point?
A) IBM Storwize V7000 Unified with Easy Tier and SSD
B) IBM Storwize V7000 with Easy Tier and SSD
C) IBM Storwize V3700 with Easy Tier and SSD
D) IBM Storwize V5000 with Easy Tier and SSD
2. A customer needs a high availability solution for its file service infrastructure in an existing IBM Storwize V7000 storage system.
Which solution should you recommend?
A) Upgrade the IBM Storwize V7000 with advanced copy features
B) Upgrade the IBM Storwize V7000 to an IBM Storwize V7000 Unified and add a second IBM Storwize V7000 system
C) Add an IBM SAN Volume Controller Cluster with IBM Storwize V7000 Unified
D) Add IBM Spectrum Scale to the IBM Srorwize V7000 and replicate to a second system
3. During which phase should a Technical and Delivery Assessment (TDA) be conducted for determining power cord configuration?
A) Post-install
B) Post-sale
C) Pre-install
D) Pre-sale
4. A customer requires a midrange tape storage solution that has the capability to expand.
The customer wants to start with 12 TB and 2x LTO-6 tape drives and be able to grow 5 TB per year.
Which solution meets these requirements?
A) TS3310
B) TS7216
C) TS3100
D) TS3200
5. A customer is comparing an EMC VNX solution to the proposed IBM Storwize V7000 Unified solution.
Which resource should the storage specialist use to produce a financial comparison between the EMC and IBM solution?
A) IBM Infocenter
B) IBM Solution Assurance Library
C) TCOnowf for Disk
D) IBM Storwize Family Sales Tool Kit
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: C,D | Question # 4 Answer: C | Question # 5 Answer: C |



