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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a Microsoft Lync Server 2013 environment that includes:
-Two Enterprise consolidated Lync servers in a single pool,
-Two Edge consolidated Lync servers in a single pool,
-One Microsoft Office Web Apps server, and
-One reverse HTTP(S) proxy server. Microsoft Exchange 2010/Microsoft Outlook 2013 are used for internal email and Unified Messaging. The email solution has been used within the company for an extended time without any issues. Unified Messaging has been configured and set
up as part of the Lync 2013 implementation project. You plan to deploy Enterprise Voice for all users, including users who have Lync Phone Edition (LPE) devices that are connected by using a LAN cable and a USB cable. You begin migrating test accounts. When a test user signs into Outlook 2013 and Lync 2013, all communications appear to be working as expected. Outlook creates the user profile as expected and logs into the test user mailbox. The test user signs into Lync as expected and is able to communicate with Exchange by using Exchange Web Services (EWS).
After the test user signs into Lync, a prompt is displayed requesting user credentials for the Lync Phone Edition device. The test user enters his credentials and the phone signs into Lync; however, after a short period of time, a yellow warning triangle appears on every test LPE device. In reviewing the LPE device for errors, you discover that Exchange integration is failing with the following error: "Connection to Microsoft Exchange is unavailable. Please contact your support team." Logs from the LPE Device are displayed in the Exhibit 1. (Click the Exhibit button.)

Internet Information Services (IIS) logs on the Exchange Client Access server (CAS) are displayed in Exhibit 2. (Click the Exhibit button.)

You need to ensure that the LPE device can authenticate to EWS. What should you do?

A) Reissue the current Exchange CAS server certificate and bind to the IIS service.
B) Update the Lync server internal web services certificate on each front-end pool server.
C) Remove the Lync Client certificates for the test user from the Lync server.
D) Update the certificate chain on the Exchange CAS.

2. DRAG DROP You support a Microsoft Lync 2013 environment in your customer's network. A single front-end Microsoft Lync Server 2013 server is configured to support a session initiation protocol (SIP) domain named proseware.net. All computers in the network are members of an Active Directory Domain Services (AD DS) domain named proseware.local. You configure Lync to support users from a new SIP domain named contoso.net. The users of the contoso.net SIP domain report that their Lync client is able to connect to the Lync server only after manual configuration. Users of the proseware.com SIP domain are able to connect to Lync server automatically, both internally and externally. You need to enable the internal and external automatic discovery features for the users of the new contoso.net SIP domain. Which fully qualified domain name (FQDN) should you add to the subject alternative name (SAN) in each certificate request? (To
answer, drag the appropriate FQDN to the correct certificate request. Each FQDN may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

3. You deploy Microsoft Lync Server 2013 Enterprise Edition and create a pool named Lync2013pool.Contoso.local. You configure the Lync admin URL to be admin.contoso.local. The Front End and Back End roles are installed on servers named FE2013 and BE2013. Your DNS
server hosts the following records: _Sipinternaltls._tcp.contoso.local SRV priority 0, weight 0, port 5061, lync2013pool.contoso.local_tcp._kerberos.contoso.local
SRV proiority 0, weight 100, port 88, DC.contoso.localDC A 192.168.10.20Dialin
A 192.168.10.10Admin
A 192.168.10.20FE2013
A 192.168.10.10BE2013
A 192.168.10.11
You attempt to open the Lync Server Control Panel and you receive an error message. You need to be able to open the Lync Server Control Panel. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Modify the following DNS A record: admin.contoso.local to point 192.168.10.10
B) Create the following DNS A record:Meet.contoso.local A 192.168.10.10
C) Create the following DNS A record: lync2013pool.contoso.local A 192.168.10.10
D) Create the following DNS SRV record: _sipinternal._tcp.contoso.local SRV priority 0, weight 0, port 5061 lync2013pool.contoso.local
E) Create the following DNS A record: lyncdiscoverinternal.contoso.local A 192.168.10.10

4. You support a customer whose network environment includes Microsoft Lync Server 2013 servers, an Active Directory Domain Services (AD DS) domain, and Microsoft Exchange 2010. All client computers have Lync 2013 and Outlook 2010 installed. You deploy USB-tethered Lync Phone Edition devices for a group of users. Users are able to access all dialing features, calendar, and contacts. Users report that the Call Logs feature is unavailable for them. You need to make Call Logs available to all users. What should you do?

A) Configure Lync Phone Edition devices to use only client certificate authentication.
B) Add the Exchange Unified Messaging server role to the Exchange organization.
C) Configure the Lync Phone Edition devices to use only PIN authentication.
D) Add an Exchange Autodiscover SRV record to the company DNS servers.

5. You administer Microsoft Lync Server 2013 clients and servers in your customer's
network. All client computers run Windows 8 Enterprise and Microsoft Lync 2013.
The computers are members of an Active Directory Domain Services (AD DS)
domain named contoso.com. A user installs the Lync Windows Store App on his
computer. He reports that he is unable to sign in to the Lync Windows Store App.
The same user can successfully sign in by using Lync 2013. You need to diagnose
the reason for the failure. What should you do?

A) Run nslookup against an external DNS server.
B) Run nslookup against the internal DNS server.
C) Flush the DNS cache on the client computer.
D) Open a Telnet session to the Lync server.

Solutions: