Salesforce Certified B2B Solution Architect : Arch-301 Exam

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Salesforce Arch-301 Exam Syllabus Topics:

Salesforce Certified B2B Solution Architect Sample Questions:

1. Universal Containers is in the process of implementing a CPQ and B2B Commerce solution. The Technology team hascompleted the development for the current sprint and is demonstrating the functionalities to the business stakeholders during their sprint demo. While demonstrating products and pricing, and Sync between B2B and CPQ when requesting a quote, the stakeholders make a new request to include tiered pricing and map it to discount schedules on CPQ.
Which approach should a Solution Architect recommend while addressing the feedback from the stakeholders?

A) Add the request as a new user story to the product backlog, and further schedule a meeting for prioritization andgrooming.
B) Include it as a user story and accommodate it m the same sprint, since this is a feasible requirement and the CPQ B2B Commerce Connector is already set up.
C) Convey that it is not recommended to include M the initial MVP, since an extension is needed on the CPQ B2B Commerce Connector for the new requirement.
D) Convey that this can be potentially picked up in the next sprint since the technical changes needed for this new user story are low effort.

2. Universal Containers (UC) has implemented a new ecommerce site for its resellers. UC is leveraging a multi- cloud architecture, B2B Commerce, for buildingthe storefront and Service Cloud Web2Case for offering case management functionality to its resellers. UC notices that the case volume is extremely high and a number of resellers are raising cases for trivial issues on the B2B Commerce site.
Which two recommendations should a Solution Architect make to help resellers use the site more efficiently and lower the case volume?
Choose 2 answers

A) Offload the number of cases received via Web2Case by using Email2Case.
B) Implement Case Deflection.
C) Disable anonymous users on the site.
D) Plan and conduct User Adoption Trainings for resellers on how to use the site.

3. Universal Containers recently began a project to connect its ERP with Salesforce. One of the requirements is a daily batch process to create and update orders and order product information. The development team, using the corporate ETL tool, has created two processes to create these records using Bulk API. The test in the development environment worked fine, but in the production environment, some orderproduct records were not updated and showed an error "UNABLE_TO_LOCK_ROW:unable to obtain exclusive access to this record". There is one Process Builder on the Order Product object and no async process.
Which two steps should a Solution Architect recommend to avoid this error?
Choose 2 answers

A) Sort the order product records by account and order before the Bulk API load.
B) Change the Bulk API call to use Bulk API 2.0.
C) Use the import wizard instead of Bulk API.
D) Add a retry process for the records rejected by this error.

4. A Solution Architect was asked by AC Computers to provide solution recommendations for a rebate enrollment and management solution on Salesforce. The primary goal and requirement is to easily launch rebate programs for partners that an administrator can implement and manage in Salesforce. AC Computers currently uses Sales Cloud, Salesforce CPQ, and Experience Cloud to expose opportunity and quote information to partners.
Based on the business requirements, which solution should the Solution Architect recommend?

A) Implement a custom solution to track rebates, accruals, and actuals and expose the data in the Experience Cloud site.
B) Implement Salesforce Rebate Management Module and expose the data in the Experience Cloud site.
C) Implement Salesforce Service Contracts with lineitems to track rebate accruals and expose the data in the Experience Cloud site.
D) Implement B2B Commerce on Lightning Experience to track rebates and expose the data in the Experience Cloud site.

5. Universal Containers (UC) is an international company with activities m Europe and the U.S. UC has two separate Salesforce orgs, one for each region. Quotes are built m different legacy systems, depending on their country. Orders are processed centrally by theback-office team with an ERP. Customer information is saved m both legacy systems and the ERP. The analyst team complains about the inconsistency of customer data between different systems and the lack of connection between a single piece of customer dataacross all of the systems.
Which approach would make it possible to set up this single source of truth and ensure scalability for orders?

A) Map all of the points of data within a custom data manager and drive synchronization between the different systems with a point-to-point approach.
B) Use MuleSoft Anypoint Platform as the single point of data orchestration across the different systems and Salesforce environments.
C) Use each Salesforce org as its own system of record (SOP.) and use Salesforce Connect to synchronise the two Salesforce orgs.
D) Map all of the points of data with a different ETl tool for each Salesforce environment and drive synchronisation from Salesforce to the other systems.

Solutions: