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Salesforce Salesforce-Data-Cloud Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Data Governance and Privacy | - Security and data access controls - Data privacy and compliance concepts |
| Topic 2: Data Ingestion and Data Modeling | - Data sources and ingestion methods - Data model objects and harmonization |
| Topic 3: Segmentation and Activation | - Segmentation logic and audience building - Activation to Salesforce and external systems |
| Topic 4: Salesforce Data Cloud Fundamentals | - Data Cloud value and use cases - Core concepts and architecture |
| Topic 5: Identity Resolution and Unification | - Unified customer profile concepts - Identity resolution rules |
Salesforce Data Cloud Accredited Professional Sample Questions:
1. A company is seeking advice from a consultant on how to address the challenge of having multiple leads and contacts in Salesforce that share the same email address. The consultant wants to provide a detailed and comprehensive explanation on how Data Cloud can be leveraged to effectively solve this issue.
What should the consultant highlight to address this company's business challenge?
A) Identity Resolution
B) Calculated Insights
C) Data Bundles
D) Identity Resolution
2. A customer notices that their consolidation rate is low across their account unification. They have mapped Account to the Individual and Contact Point Email DMOs.
What should they do to increase their consolidation rate?
A) Change reconciliation rules to Most Occurring.
B) Update their account address details in the data source
C) Increase the number of matching rules.
D) Disable the individual identity ruleset.
3. Cumulus Financial uses Service Cloud as its CRM and stores mobile phone, home phone, and work phone as three separate fields for its customers on the Contact record. The company plans to use Data Cloud and ingest the Contact object via the CRM Connector.
What is the most efficient approach that a consultant should take when ingesting this data to ensure all the different phone numbers are properly mapped and available for use in activation?
A) Ingest the Contact object and create formula fields in the Contact data stream on the phonenumbers, and then map to the Contact Point Phone data map object.
B) Ingest the Contact object and use streaming transforms to normalize the phone numbers fromthe Contact data stream into a separate Phone data lake object (DLO) that contains three rows,and then map this new DLO to the Contact Point Phone data map object.
C) Ingest the Contact object and map the Work Phone, Mobile Phone, and Home Phone to theContact Point Phone data map object from the Contact data stream.
D) Ingest the Contact object and then create a calculated insight to normalize the phone numbers,and then map to the Contact Point Phone data map object.
4. A Data Cloud consultant recently added a new data source and mapped some of the data to a new custom data model object (DMO) that they want to use for creating segments. However, they cannot view the newly created DMO when trying to create a new segment.
What is the cause of this issue?
A) Segmentation is only supported for the Individual and Unified Individual DMOs.
B) Data has not yes been ingested into the DMO.
C) The new DMO does not have a relationship to the individual DMO
D) The new DMO is not of category Profile.
5. The Salesforce CRM Connector is configured and the Case object data stream is set up. Subsequently, a new custom field named Business Priority is created on the Case object in Salesforce CRM. However, the new field is not available when trying to add it to the data stream.
Which statement addresses the cause of this issue?
A) Custom fields on the Case object are not supported for ingesting into Data Cloud.
B) The Salesforce Integration User Is missing Rad permissions on the newly created field.
C) The Salesforce Data Loader application should be used to perform a bulk upload from a desktop.
D) After 24 hours when the data stream refreshes it will automatically include any new fields that were added to the Salesforce CRM.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: B |



