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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Sales order integration - Quote creation and processing |
| Topic 2: User Management | 8%–12% | - Business user setup - Organizational structure - Role and access management |
| Topic 3: Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Topic 4: Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Topic 5: Product and Pricing | 8%–12% | - Price lists and discount determination - Product master data - Pricing configuration |
| Topic 6: Account and Contact Management | <8% | - Master data maintenance - Relationship management |
| Topic 7: Personalization and Extensibility | <8% | - Mashups and embedded components - Extension fields |
| Topic 8: Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Topic 9: Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Topic 10: Lead and Opportunity Management | 8%–12% | - Lead qualification and conversion - Opportunity lifecycle and forecasting - Sales methodology configuration |
| Topic 11: Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Topic 12: Integration | 8%–12% | - Middleware and communication arrangements - Integration with SAP ERP / CRM - Web services and APIs |
| Topic 13: Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Topic 14: Reporting and Analytics | 8%–12% | - Custom report creation - Standard reports and dashboards - Data sources and key figures |
| Topic 15: Visit Planning and Execution | <8% | - Mobile and offline features - Activity planning |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
A product has the following components. Choose the correct answers.
- A. Price and Discount: Maintains pricing for products when pricing is local to SAP Cloud for Customer
- B. Product Basic Data: Represents the product itself
- C. Product Category: Product data is maintained in the Administrator facet
- D. Price Usage: here it is defined for which business objects a certain price is relevant
Correct Answer: A,B,C 🗳️
Which of the following activities can you contain territory determination? (2 correct answers)
- A. Opportunities
- B. Sales Quotes
- C. Campaigns
- D. Promotions
Correct Answer: A,B 🗳️
Which elements in a ticket are uniquely identified using a registered product? (2 correct answers)
- A. Contract
- B. Service Entitlements
- C. Warranty
- D. Service Level Agreements
Correct Answer: B,C 🗳️
Your customer wants to set up pricing in SAP Hybris Cloud for Customer. What must you do to perform internal pricing? (2 correct answers)
- A. Maintain payment terms
- B. Maintain product lists
- C. Maintain price lists and discount lists
- D. Enable business scoping
Correct Answer: C,D 🗳️
You need to enable offline pricing for an SAP Hybris Cloud for customer system. What do you need to replicate?
- A. Sales area specific customer price conditions
- B. Territory specific customer pricing conditions
- C. Sales area specific customer price lists
- D. Sales area specific pricing procedure
Correct Answer: D 🗳️
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