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ITIL ITIL-4-Specialist-Create-Deliver-and-Support日本語 Exam Overview:
| Certification Vendor: | AXELOS / PeopleCert |
|---|---|
| Exam Name: | ITIL® 4 Specialist: Create, Deliver and Support |
| Exam Number: | ITIL-4-Specialist-Create-Deliver-and-Support |
| Passing Score: | 70% (28/40) |
| Exam Price: | $495 USD |
| Available Languages: | Dutch, French, Portuguese, Chinese, Spanish, English, Japanese, German, Arabic |
| Exam Duration: | 90 minutes |
| Exam Format: | Proctored, Closed Book, Multiple Choice |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Foundation |
| Real Exam Qty: | 40 |
| Certificate Validity Period: | 3 years |
| Recommended Training: | AXELOS Accredited Training Providers |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite at accredited centers |
| Pre Condition: | ITIL 4 Foundation certification + completion of accredited training course |
| Official Syllabus URL: | https://www.axelos.com/certifications/itil-4/itil-4-specialist-create-deliver-and-support |
ITIL ITIL-4-Specialist-Create-Deliver-and-Support日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Creating Services | 25% | - Sourcing and integration
|
| Topic 2: Supporting Services | 25% | - Incident and problem management - Knowledge management - Continual improvement - Service request management |
| Topic 3: Delivering Services | 25% | - Service operation and delivery
|
| Topic 4: Service Value Streams | 25% | - Planning and building value streams
|
ITIL-4-Specialist-Create-Deliver-and-Support日本語 Exam FAQ — Opportunity Favors the Prepared
Online proctored or onsite at accredited centers Register for the ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) exam through these official channels:
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Pass4suresVCE issues a full refund if you take the ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
The official ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) outline defines 4 domains. The leading three are Creating Services (25%), Service Value Streams (25%), and Supporting Services (25%). The full list is in the topics section above, and Pass4suresVCE's 74 practice questions cover each one.
The ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) exam contains 40 to complete within 90 minutes. Timed simulation in the Pass4suresVCE Desktop Test Engine teaches that rhythm before exam day does.
The ITIL-4-Specialist-Create-Deliver-and-Support日本語 exam is a ITIL certification exam validating the ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) syllabus shown above. It belongs to these credential paths: ITIL 4 Foundation, ITIL 4 Managing Professional. Candidates in 2026 start with Pass4suresVCE's 74 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
ITIL 4 Foundation certification + completion of accredited training course Since requirements change over time, confirm the latest on the official ITIL exam page before scheduling.
The ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) exam requires 70% (28/40) to pass, and registration costs $495 USD. A failed attempt means paying the same fee again — a readiness check with the Pass4suresVCE engines before booking is the cheaper option.
ITIL recommends these training resources for the ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) exam:
Follow the training with steady self-testing — the 74 practice questions from Pass4suresVCE help you apply theory and fill any gaps the training leaves.
What exactly does the Pass4suresVCE ITIL-4-Specialist-Create-Deliver-and-Support日本語 package include?
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 74 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) Sample Questions:
サービスデザインワークショップでは、開発チームはターゲットユーザーのニーズと状況に合わせてソリューションをカスタマイズすることを目指します。チームにとって、これを実現するための最適なアプローチは何でしょうか?
- A. 収集したユーザーデータに基づいて現実的なユーザーペルソナを作成する
- B. 設計のすべてのステップに、あらゆるターゲットグループから多くのユーザーを参加させる
- C. 顧客の好みについてインタビューする
- D. 最新のテクノロジー機能を活用して、設計されたソリューションの外観と操作性を向上させます。
Correct Answer: A 🗳️
Explanation: Only visible for Pass4suresVCE members. You can sign-up / login (it's free).
組織が要約や翻訳を作成することを目的として、非構造化テキストを処理および解釈するのに役立つ一般的に適用される概念はどれですか?
- A. 人工知能
- B. 情報モデル
- C. ITSMソフト
- D. 高度な分析
Correct Answer: A 🗳️
Explanation: Only visible for Pass4suresVCE members. You can sign-up / login (it's free).
どのような状況で組織はソフトウェアを構築するのではなく購入する必要があるのでしょうか?
- A. 組織は規制産業に属しており、社内ポリシーに重点を置いています。
- B. ソフトウェアは広く利用可能であり、その機能はほとんどの組織で標準化されています。
- C. ソフトウェアの消費者は、多種多様なカスタマイズ要件を持っています。
- D. 急速な拡大により組織の要件が頻繁に変化している
Correct Answer: B 🗳️
Explanation: Only visible for Pass4suresVCE members. You can sign-up / login (it's free).
あるソフトウェア開発会社は、新規サービス開発のためのバリューストリームを構築することで、サービス提供の改善を目指しています。同社は、サービス提供のスピードと品質のバランスを取ることを目指しています。この目標を達成するために、バリューストリームをどのように構築すべきでしょうか?
- A. サービス作成に関わる各チームの個別のバリューストリームを定義し、最適化する
- B. サービスの品質とコストの変動を可能にする
- C. ワークフローにフィードバックループとエスカレーションメカニズムを統合する
- D. 包括的で複雑なシミュレーションを使用してワークフローをテストします
Correct Answer: C 🗳️
Explanation: Only visible for Pass4suresVCE members. You can sign-up / login (it's free).
「シフトレフト」アプローチの目標は何ですか?
- A. 効果的なサービス管理のために複数のサプライヤーをバリューストリームに統合する
- B. 継続的なソフトウェア開発のためのアジャイルプラクティスの実装
- C. ワークフローの効率を高めるために、タスクをプロセスの早い段階に再配置する
- D. ロボットとAIを使った反復プロセスの自動化
Correct Answer: C 🗳️
Explanation: Only visible for Pass4suresVCE members. You can sign-up / login (it's free).
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