A question set sized to the real exam matters more than a swollen one. The 161 practice questions for MB-910 on Pass4suresVCE reflect the actual exam conditions in 2026, so rehearsal mirrors the real experience.
Microsoft MB-910 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Fundamentals (CRM) |
| Exam Number: | MB-910 |
| Certificate Validity Period: | Does not expire, but subject to Microsoft certification renewal policies (annual renewal assessment may apply) |
| Related Certifications: | Microsoft Dynamics 365 Fundamentals (ERP) Microsoft Power Platform Fundamentals (PL-900) |
| Available Languages: | Japanese, English, French, Korean, Portuguese (Brazil), Italian, Chinese (Simplified), Spanish, German |
| Exam Price: | USD 99 (may vary by region) |
| Exam Format: | Drag and drop, Case study, Multiple response, Multiple choice |
| Real Exam Qty: | 40–60 |
| Passing Score: | 700 (out of 1000) |
| Exam Duration: | 60 minutes |
| Recommended Training: | Microsoft Learn - MB-910 Learning Path Dynamics 365 Fundamentals (CRM) Certification Prep |
| Exam Registration: | Microsoft Certification Exam Registration Pearson VUE Microsoft Exams |
| Sample Questions: |  |
| Exam Way: | Online proctored or in-person at authorized test centers (Pearson VUE) |
| Pre Condition: | No prerequisites required |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-910/ |
Microsoft MB-910 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Describe Dynamics 365 customer engagement apps | - Overview of Dynamics 365 CRM applications
|
| Describe Dynamics 365 Customer Service capabilities | - Customer support features
|
| Describe Dynamics 365 Marketing capabilities | - Marketing automation fundamentals
|
| Describe Dynamics 365 Sales capabilities | - Sales lifecycle and core features
|
Your Microsoft Dynamics 365 Fundamentals (CRM) Questions, Answered
- Describe Dynamics 365 customer engagement apps ()
- Describe Dynamics 365 Customer Service capabilities ()
- Describe Dynamics 365 Marketing capabilities ()
Use the weights to plan how much time each topic deserves.
No prerequisites required
Buying the Microsoft Dynamics 365 Fundamentals (CRM) material ahead of your exam date gives you room to study calmly and to work through several refreshed versions of the question bank as updates arrive. Early preparation turns revision into a routine instead of a last-minute rush.
MB-910 requires 700 (out of 1000) to pass, and the official exam fee is USD 99 (may vary by region). Knowing both numbers early helps you plan the exam date and your study target together.
The MB-910 exam contains 40–60 questions with a 60 minutes-minute limit. Practicing under identical conditions on the Pass4suresVCE engine makes time pressure feel familiar rather than frightening.
Microsoft Learn - MB-910 Learning Path: Visit official page
Dynamics 365 Fundamentals (CRM) Certification Prep: Visit official page
Microsoft Certification Exam Registration: register for MB-910
Pearson VUE Microsoft Exams: register for MB-910
Our professionals monitor the latest IT developments and adjust the material as soon as the exam outline shifts. New questions with verified answers are added, old and irrelevant ones are removed, and the size of the Microsoft Dynamics 365 Fundamentals (CRM) bank is matched to actual exam conditions so your revision stays efficient.
This package includes 161 practice questions for the MB-910 exam, sized to reflect the real test and kept current through regular review.
Microsoft Dynamics 365 Fundamentals (CRM) Sample Questions:
You are the resource manager for an electrical contractor that uses Dynamics 365 Project Operations.
You need to track information about electricians' qualifications professional licenses, and certifications. Which attribute should you use?
- A. Skills
- B. Rating values
- C. Roles
Correct Answer: A 🗳️
Explanation: Only visible for Pass4suresVCE members. You can sign-up / login (it's free).
A company plans to use Dynamics 365 Sales.
The company requires every Al feature related to sales be available.
You need to determine which solution to use.
Which solution should you identity?
- A. Dynamics 365 Sales Professional
- B. Dynamics 365 Sales Enterprise
- C. Dynamics 365 Sales Premium
Correct Answer: C 🗳️
A company uses agent productivity tools in Dynamics 365 Customer Sen/ice to assist users with their work. The company does not plan to use knowledge management. Users require a solution that provides the following implementations:
* Reduce the number of user actions to send an email to a customer outside of a conversation.
* Provide step-by-step instructions to ensure accurate legal disclaimers are always given when users speak to customers.
You need to recommend a solution.
Which tool should you recommend? To answer, move the appropriate tool to the correct requirement. You may use each tool once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:
You are configuring Dynamics 365 Remote Assist to use with Dynamics 365 Field Service.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Correct Answer:
A company uses Dynamics 365 Customer Service. The company only uses out-of-the-box features.
A customer service manager plans to use dashboards for the management team.
You need to describe which visualization should be used for each requirement.
Which visualizations should you use? To answer, drag the appropriate visualization to the correct requirement. Each visualization may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:
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