[Apr 29, 2024] MB-910 Exam Dumps PDF Updated Dump from Pass4suresVCE Guaranteed Success
Pass Your Microsoft Exam with MB-910 Exam Dumps
Achieving the Microsoft MB-910 certification demonstrates your proficiency in using Microsoft Dynamics 365 Fundamentals (CRM) to manage customer relationships effectively. Microsoft Dynamics 365 Fundamentals (CRM) certification is recognized by employers globally and is an excellent way to enhance your career prospects in the CRM field. By earning the certification, you demonstrate to employers that you have the knowledge, skills, and dedication required to succeed in this challenging and rewarding field.
NEW QUESTION # 67
A potential customer delays their decision to commit to a big multi-year contract. You want to find other colleagues who have interacted with the potential customer to discuss strategies. Which app should you recommend?
- A. Power Virtual Agents
- B. Market Insights
- C. Customer Service Insights
- D. Sales Insights
Answer: D
NEW QUESTION # 68
A company organizes and runs conferences and other events. The company is considering using Dynamics 365 Marketing.
The company wants to ensure that they can implement key marketing features without requiring any customizations.
Which three capabilities does Dynamics 365 Marketing support using out-of-the-box functionality? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Registration and attendance
- B. Session and speaker tracking
- C. Regulatory compliance
- D. Advertisers and print media and campaigns
- E. Sponsors and sponsorships
Answer: A,B,E
Explanation:
Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/manage-event-sponsorships
https://docs.microsoft.com/en-gb/dynamics365/marketing/event-management
https://docs.microsoft.com/en-gb/dynamics365/marketing/event-management
NEW QUESTION # 69
A company plans to implement Dynamics 365 Marketing.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/segmentation-lists-subscriptions
NEW QUESTION # 70
A company maintains a group of commercial buildings. The company implements Dynamics 365 Field Service.
A new employee is hired. The employee holds several advanced certifications for maintaining specific types of industrial air filtration units.
You need to add The new employee as a resource in the system.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 71
You use Dynamics 365 Customer Service. You plan to configure service-level agreements (SLAs) for cases.
Which feature should you use? To answer, drag the appropriate features to the correct scenarios. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 72
A company uses Dynamics 365 Customer Service.
You need to recommend solutions to help the company meet the following business requirements:
Detect and diagnose equipment problems before customers are aware of an issue. Create cases from social channels and SMS text messages.
Use context-specific knowledge articles to solve customer issues quickly.
What should you recommend?
To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/cs-iot-overview
NEW QUESTION # 73
A company uses Dynamics 365 Sales.
You need to create a forecast in Dynamics 365 Sales so that the sales director will be able to predict upcoming sales revenue.
Which standard record type is used to create the forecast?
- A. Opportunity
- B. Account
- C. Quote
- D. Lead
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/configure-forecast
NEW QUESTION # 74
You are a project manager for a company that uses Dynamics 365 Project Operations.
You need to determine whether a specific resource has availability to work on a project.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/resource-management-book-resources- scheduleboard
https://docs.microsoft.com/en-us/dynamics365/project-operations/resource-management/resource- reconciliation-overview
NEW QUESTION # 75
Which features are available in Dynamics 365 Marketing?
For each of the following features, select Yes if the feature is available. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/create-marketing-email
https://docs.microsoft.com/en-gb/dynamics365/marketing/set-up-event-portal
NEW QUESTION # 76
You use Dynamics 365 Customer Service. You plan to configure service-level agreements (SLAs) for cases.
Which feature should you use? To answer, drag the appropriate features to the correct scenarios. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 77
A company plans to implement Dynamics 365 Customer Service.
Dynamics 365 Customer Service uses terminology that is different than what the existing customer service solution uses.
You need to create a glossary for employees.
Match each item to its definition. To answer, drag the appropriate definition from the column on the left to its item on the right. Each item may be used once, more than once, or not at all. Each correct match is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-gb/learn/modules/get-started-with-dynamics-365-for-customer-service/2-core- components
NEW QUESTION # 78
A company plans to implement Dynamics 365 Sales with LinkedIn Sales Navigator.
You need to determine the controls that you should implement.
Which controls should you use? To answer, drag the appropriate controls to the correct requirement. Each control may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/linkedin/integrate-sales-navigator
NEW QUESTION # 79
A company plans to combine data from Dynamics 365 Customer Service with other Microsoft apps and services. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE:
Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 80
You are the resource manager for an electrical contractor that uses Dynamics 365 Project Operations.
You need to track information about electricians' qualifications professional licenses, and certifications. Which attribute should you use?
- A. Rating values
- B. Skills
- C. Roles
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/project-operations/resource-management/skills-proficiency- models
NEW QUESTION # 81
A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations.
You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer.
Which two features should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Resource roles
- B. Resource skills
- C. Proficiency models
- D. Service-level agreements
Answer: B,C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/resource-management-skills-proficiency
NEW QUESTION # 82
A company is implementing Dynamics 365 Customer Service. You need to recommend features that will meet the requirements.
Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 83
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The MB-910 exam is a globally recognized certification that is offered by Microsoft. Microsoft Dynamics 365 Fundamentals (CRM) certification validates your expertise in Microsoft Dynamics 365 Fundamentals (CRM) and demonstrates that you have the skills and knowledge required to work with the platform. Microsoft Dynamics 365 Fundamentals (CRM) certification is recognized by employers around the world and can help you stand out in a competitive job market. Additionally, the certification can help you advance your career by opening up new opportunities for roles in CRM implementation, configuration, and management.
The MB-910 exam consists of 40-60 multiple-choice questions, and you will have 90 minutes to complete the exam. MB-910 exam is available in multiple languages, including English, Japanese, Korean, Chinese (Simplified), and Chinese (Traditional). The passing score for MB-910 exam is 700 out of 1000, and you will receive your score immediately after completing the exam.
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MB-910 Exam Dumps - Microsoft Practice Test Questions: https://drive.google.com/open?id=1P4ulPNOA3Cj8EWq2dqw3xK4Za8dN5-eg