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Salesforce Energy and Utilities Cloud Accredited Professional : AP-207 Exam

AP-207 actual test
  • Exam Code: AP-207
  • Exam Name: Energy and Utilities Cloud Accredited Professional
  • Updated: Aug 03, 2026
  • Q & A: 77 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

About Salesforce Energy and Utilities Cloud Accredited Professional : AP-207 Exam

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Salesforce AP-207 Exam Syllabus Topics:

SectionObjectives
Integration and Data Management- System integration concepts
  • 1. External system connectivity
    • 2. API-based integration
      - Data management
      • 1. Data quality and governance basics
        • 2. Data model alignment
          Salesforce Energy & Utilities Cloud Capabilities- Asset and service management
          • 1. Work orders and field service concepts
            • 2. Asset tracking and lifecycle management
              - Core platform capabilities
              • 1. Industry data model concepts
                • 2. Energy and Utilities Cloud features
                  Customer Engagement and Experience- Customer service operations
                  • 1. Omni-channel support concepts
                    • 2. Case management in utilities
                      - Digital customer experience
                      • 1. Self-service portals
                        • 2. Customer communication flows
                          Metering, Billing, and Usage Management- Billing processes
                          • 1. Rate and tariff concepts
                            • 2. Billing workflows overview
                              - Meter data handling
                              • 1. Consumption tracking
                                • 2. Usage data ingestion concepts
                                  Energy and Utilities Industry Fundamentals- Energy and utilities business processes
                                  • 1. Utility operations overview
                                    • 2. Customer lifecycle in utilities

                                      Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

                                      1. An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.
                                      How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?

                                      A) Create an Apex Class
                                      B) Create a custom formula m DataRaptor Extract
                                      C) Create a custom formula m DataRaptor Load.
                                      D) Create a custom field in the Contract object


                                      2. An energy company has implemented Energy and Utilities Cloud in its call center, and they're now considering extending Salesforce for their customer self-service portal.
                                      What value would the Energy and Utilities Cloud Communities license provide compared to standard Salesforce Communities?

                                      A) Energy and Utilities Cloud includes a self-service portal built on communities that cannot be further modified to make
                                      B) Energy and utilities Cloud extends the data model, user interfaces, integrations, and processes used in the call center to the self-service communities' website
                                      C) Energy and Utilities Cloud provides the same data model and tools as the call center to build the self-service portal, but the components used in the call center cannot be reused
                                      D) Energy and utilities Cloud for Communities comes with a set of customizations that would otherwise have to be created through Apex


                                      3. An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
                                      What's the preferred method to configure the application security to meet the requirement?

                                      A) A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
                                      B) A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
                                      C) A consultant should create new permission sets to grant appropriate access to all required objects.
                                      D) The Customer Acquisition Management application cannot support unauthenticated self serve portal users


                                      4. A company's energy and utilities org uses Permission Set Licenses What are the two methods to control users access to features and functionality?

                                      A) Permission Set Groups
                                      B) Managed Package Licenses
                                      C) Sharing Settings
                                      D) Permission Sets


                                      5. An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
                                      What's the preferred method to configure the application security to meet the requirement?

                                      A) A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
                                      B) A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
                                      C) A consultant should create new permission sets to grant appropriate access to all required objects.
                                      D) The Customer Acquisition Management application cannot support unauthenticated self serve portal users


                                      Solutions:

                                      Question # 1
                                      Answer: B
                                      Question # 2
                                      Answer: B
                                      Question # 3
                                      Answer: A
                                      Question # 4
                                      Answer: A,D
                                      Question # 5
                                      Answer: A

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