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HP HP2-I15 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Business Personal Systems Overview | - Fundamentals
|
| Topic 2: HP Solutions and Features | - Product Features
|
| Topic 3: Sales Scenarios and Applications | - Practical Scenarios
|
| Topic 4: Customer Needs and Selling Strategy | - Sales Skills
|
HP Selling HP Business Personal Systems Hardware 2020 Sample Questions:
1. What should you offer to a customer with a major pain point of IT management and device maintenance across their organizations?
A) HP DaaS one-year pack
B) HP Support Assistant
C) HP Services
D) HP Care Pack
2. What are the characteristics of the new work style that results from moving into the experience age?
A) computer-based workflow in the office; flexible working hours: fixed location
B) cloud-based workflow in the office; nothing stored on local computers; more personalized, faster experience
C) cloud-based workflow; working from home; people staying in jobs for around 5 years
D) cloud-based workflow; office will be wherever you are with no fixed location; people will stay in a job for around 3 years on average
3. Which HP display would be most useful for someone who spends most of their time traveling and has no fixed office?
A) HP E243d 23.8-inch Docking Monitor
B) HP S340c 34-inch Curved Monitor
C) HP S1414-inch Portable Display
D) HP E243p 23.8-Inch Sure View Monitor
4. What should be the focus of your first sales conversation with a customer?
A) selecting the solution
B) presenting special offers
C) offering discounts
D) uncovering their needs
5. Your customer shares with you that their previous devices were unable to handle demanding software, such as Autodesk 30 Max . Which HP series should you offer?
A) HP Business series
B) HP Z series
C) HP Pro series
D) HP Elite series
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |



