[Dec-2021] CIS-ITSM exam torrent ServiceNow study guide
Use Valid New CIS-ITSM Test Notes & CIS-ITSM Valid Exam Guide
Scope
This certificate verifies the fundamental knowledge to become a development consultant ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
NEW QUESTION 84
Which three password options are available for the administrator to set on content deliveries? (Choose three.)
- A. Password protection is optional and defaults to ON
- B. Password complexity rules
- C. Administrator-provided default password
- D. Password protection is required
- E. Password protection is optional and defaults to OFF
Answer: A,D,E
NEW QUESTION 85
Universal Containers wants to track expense reports and expense line items. Values from expense line item records need to be aggregated and displayed on the expense record.
Which type of relationship should an administrator use to ensure that expense line items can be aggregated?
- A. Lookup
- B. Master-detail
- C. Roll-up summary
- D. Hierarchical
Answer: B
NEW QUESTION 86
How will the system behave if "com.snc.incident.autoclose.based on.resolved_at" property was set to No?
- A. The auto-closure feature will be disabled.
- B. The auto-closure feature will be disabled for incidents created in the future but will remain enabled for existing incidents.
- C. The auto-closure feature will run based on the updated date.
- D. The auto-closure feature will run based on the resolution date.
Answer: C
NEW QUESTION 87
Which of the following CANNOT be performed by public user?
- A. Read Categories
- B. Read Catalog Definition
- C. Read Catalog Tasks
- D. Read Catalog Item
Answer: C
NEW QUESTION 88
Which module would you use to configure Inbound Email Action?
- A. System Policy > Inbound Email Actions
- B. System Properties > Email > Inbound Actions
- C. System Policy > Email > Inbound Actions
- D. System Properties > Email Actions
Answer: C
NEW QUESTION 89
A user changes roles from an EMEA sales representative to a US sales representative.
How will this impact the ownership-based sharing rules for the user's records?
- A. This will only affect ownership-based sharing rules if the user moves up in the role hierarchy.
- B. This will affect the ownership of records for standard objects but NOT custom objects.
- C. None of the ownership-based sharing rules are recalculated.
- D. All of the ownership-based sharing rules are recalculated.
Answer: D
NEW QUESTION 90
Which of the following statements is true regarding Group Type?
- A. Every group can have one type.
- B. Every group can have one or more types.
- C. Every group can have zero or more types.
- D. None of the listed answers.
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION 91
For the majority of catalog items, the customer requires quantity and price to be displayed. However, for one item, the customer would like to omit these two fields.
Which of the following approaches should be used to satisfy this requirement?
- A. Set "Use Cart Layout" to false on the Catalog item and set both "No Quantity" and "Omit Price" in
"Cart" to true. - B. Write a Catalog Client Script for the item and use g_form.setDisplay() to hide each field.
- C. Cart options are set using system properties and cannot be changed for individual items.
- D. Set both "No Quantity" and "Omit Price in Cart" to true on the Catalog Item.
Answer: A
NEW QUESTION 92
Which of the following is used to determine which users can see certain catalog items?
- A. ACL
- B. Roles
- C. UI Policies
- D. User Criteria
Answer: D
NEW QUESTION 93
Catalog item can appear only in one category.
- A. False
- B. True
Answer: A
Explanation:
A catalog item can be associated with more than one category.
NEW QUESTION 94
A custom Visualforce controller calls the ApexPages.addMessage() method, but no messages are rendering on the page.
Which component should be added to the Visualforce page to display the message?
<apex:message for="info"/>
- A. <apex:pageMessage severity="info" />
- B.
- C. <apex:pageMessages />
- D. <apex:facet name="messages" />
Answer: C
NEW QUESTION 95
Which of the following service catalog variable types are NOT supported in Mobile Classic interfaces? (Choose four.)
- A. HTML
- B. Label
- C. IP Address
- D. Container Start
- E. UI Page
- F. Lookup Select Box
Answer: A,B,D,E
Explanation:
Explanation/Reference:
NEW QUESTION 96
Which of the following knowledge workflows are available OOTB? (Choose all that apply.)
- A. Knowledge - Approval
- B. Knowledge Instant Retire
- C. Knowledge - Advanced Approval
- D. Knowledge - Approval Publish
- E. Knowledge Instant Publish
Answer: B,D,E
NEW QUESTION 97
A developer wants to call an Apex Server-side Controller from a Lightning Aura Component.
What are two limitations to the data being returned by the Controller? (Choose two.)
- A. A custom Apex Class can be returned, but only the values of public instance properties and methods annotated with @AuraEnabled are serialized and returned.
- B. Lists of Custom Apex Classes cannot be returned by Apex Controllers called by Lightning Aura Components.
- C. Basic data types are supported, but defaults, such as maximum size for a number, are defined by the objects that they map to.
- D. Only Basic data types and sObjects are supported as return types for Apex Controllers called by Lightning Aura Components.
Answer: A,C
NEW QUESTION 98
Map to field functionality is NOT supported for variables added inside a variable set.
- A. True
- B. False
Answer: A
NEW QUESTION 99
What will be the new state once you click on the "Mark Duplicate" button in the problem form?
- A. Resolved
- B. Closed
- C. Canceled
- D. Duplicated
Answer: B
NEW QUESTION 100
Which of the following tables does the change_request_metric database view join? (Choose all that apply.)
- A. change_request
- B. metric_definition
- C. change_task
- D. task_sla
- E. metric_instance
Answer: A,B,E
NEW QUESTION 101
What is the next change state when the user clicks on "Implement" button in normal change form?
- A. Implement
- B. Work in progress
- C. Scheduled
- D. Review
Answer: A
NEW QUESTION 102
Which of the following modules can be used to define incident priority rules?
- A. System Policy > Rules > Data Lookup Definitions
- B. System Policies > Rules > Incident Priority Lookup
- C. System Policy > Rules > Priority Lookup Rules
- D. System Policies > Rules > Incident Priority Rules
Answer: C
NEW QUESTION 103
Which of the following plugins should be activated in order to enable ATF for service catalog? (Choose all that apply.)
- A. com.glide.automated_test_framework.service_catalog_portal
- B. com.glide.automated_test_framework.service_catalog
- C. com.glide.automated_testing_impl.service_catalog_portal
- D. com.glide.automated_testing_impl.atf
- E. com.glide.automated_testing_impl.service_catalog
Answer: C,E
NEW QUESTION 104
Under which circumstances is it appropriate to accept the risk of a problem?
- A. A vendor is actively investigating the problem.
- B. The permanent fix is too costly and the documented workaround is sufficient.
- C. A change request is pending implementation.
- D. The permanent for will be implemented in a future patch or release.
Answer: B
NEW QUESTION 105
The itil user is permitted to read the CAB definitions.
- A. True
- B. False
Answer: A
NEW QUESTION 106
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