Salesforce Certified Nonprofit Success Pack Consultant : NP-Con-101 Exam

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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit wants to integrate its existing proprietary event management system with Salesforce. The nonprofit wants to automatically send event and attendee data from its external system and create Campaigns and Campaign Members in Salesforce on a daily basis.
What should the consultant recommend?

A) Use NPSP Data Importer Templates to import the necessary data.
B) Use a middleware tool to integrate the external system with Salesforce.
C) Use Salesforce Connect to integrate the external system with Salesforce.
D) Use NPSP Batch Data Import to schedule regular Imports from the external system.

2. A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record.
Which option should a consultant recommend to meet the requirements?

A) Send List Email
B) Pardot
C) Salesforce Engage
D) Journeys

3. A nonprofit using NPSP wants to track fundraising, courses, and training participation in Salesforce.
What should the consultant discuss with the nonprofit?

A) Use Education Data Architecture to track fundraising, courses, and training participation.
B) Add Volunteers for Salesforce to track courses and training participation.
C) Use Engagement Plans for donor engagement that includes courses and training participation.
D) Add Program Management Module to track courses and training participation.

4. A nonprofit customer is concerned about its users having their Salesforce usernames and passwords compromised. Which Salesforce security feature should the consultant recommend?

A) Specify a My Domain login policy for its Salesforce instance
B) Specify a Trusted IP Range for each user
C) Add IP ranges on user profiles
D) Set up two-factor authentication

5. A membership organization needs to send out automated renewal emails on a 30/60/90 period. Each referenced email template needs to differ based on the members' web site visits. Which automation method should a consultant recommend?

A) Apex Trigger and Scheduler
B) Pardot
C) Process Builder
D) Time-Based Workflow

Solutions: